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6 hours
Bargaining Program
In this workshop, the local executive:
• analyzes their contract and identifies gaps;
• learns about the Collective Agreement Information System (CAIS) and the importance of using clear language.

NOTE: This workshop is for the local executive.
9 hours
Bargaining Program
This workshop gives bargaining committee members the training they need, when they need it, so they can get the best deal possible for their members. It is delivered by the national servicing rep and happens in stages throughout negotiations. The workshop explores how to work effectively in caucus, as well as at the bargaining table.

NOTE: This workshop is for bargaining committee members.
1 week
Bargaining Program
This workshop uses an intensive roleplay to help union activists develop the skills they need to build and maintain solidarity throughout the bargaining process. Discussions include analyzing internal and external forces that influence collective bargaining, identifying effective strategies and tactics for engaging members, and thinking about ways to reach marginalized members.

NOTE: This workshop is for activists who want to learn how to use collective bargaining to build union power. This is not a “learn how to bargain” workshop.
3 hours
Bargaining Program
This module can be added to other parts of the Bargaining Education Program. It covers the legal framework for collective bargaining and where we get our power as a union.
6 hours
Bargaining Program
In this workshop, members of local Mobilization Committees look at effective ways to engage members before bargaining begins, and throughout the bargaining process.

NOTE: This workshop is for the Mobilization Committee.
3 hours
Bargaining Program
Bargaining notes are critical – during bargaining and when new language is being implemented after bargaining has ended. Learn how to read the room, understand body language, take good notes, and store notes after bargaining.

NOTE: This workshop is for bargaining committee members.
3 hours
Bargaining Program
In this workshop, picket captains learn about:
• the issues in dispute;
• the strike plan;
• their responsibilities;
• how to manage situations that might come up on the picket line.

NOTE: This workshop is for picket captains.
9 hours
Bargaining Program
To be effective, a strike needs to be well organized. This workshop covers the four pillars of a well run strike: administration, finance/strike pay, communications and picket schedules.

NOTE: This workshop is for the Strike Committee.
1 day
Bargaining Program
In this workshop, the local executive:
• analyzes the internal and external factors that impact bargaining;
• sets goals for bargaining;
• prepares a work plan to steer them through the bargaining process.

NOTE: This workshop is for the local executive.
3 hours
Bargaining Program
In this workshop, participants learn:
• how to develop and use a bargaining survey in a way that is effective and strategic;
• how to word questions clearly;
• effective ways to circulate a survey and collect and analyze results;
• how to use a survey to develop proposals;
• how to use survey results to support the union’s arguments at the bargaining table.

NOTE: This workshop is for the local executive or bargaining committee (whoever handles the bargaining survey).
9 hours
We rely heavily on the written word to inform our members of their rights and to encourage them to participate in the workplace, the union and the community. Our communications, however, aren’t always as effective as we would like.

This workshop will help you develop clear writing and design skills to reach more members and make your local stronger.
3 hours
Bullying hurts everyone. As union members, we have a role to play in combating workplace bullying.
Come and talk about:
• what bullying is;
• how bullying hurts everyone;
• how not to be a bystander;
• how the union can make a difference.
6 hours
Bullying hurts everyone. As union members, we have a role to play in combating workplace bullying.
Come and talk about:
• what bullying is;
• how bullying hurts everyone;
• how not to be a bystander;
• how the union can make a difference.
9 hours
Bullying hurts everyone. As union members, we have a role to play in combating workplace bullying.
Come and talk about:
• what bullying is;
• how bullying hurts everyone;
• how not to be a bystander;
• how the union can make a difference.
9 hours
Conflict is a natural part of our lives. Learning to handle it well improves relationships with other members, co-workers and the employer.
In this workshop, you will:
• deepen your understanding of conflict;
• strengthen your communication skills;
• practice responding to conflict.
14 hours
Conflict is a natural part of our lives. Learning to handle it well improves relationships with other members, co-workers and the employer.
In this workshop, you will:
• deepen your understanding of conflict;
• strengthen your communication skills;
• practice responding to conflict.
1 week
Conflict is a natural part of our lives. Learning to handle it well improves relationships with other members, co-workers and the employer.
In this workshop, you will:
• deepen your understanding of conflict;
• strengthen your communication skills;
• practice responding to conflict.
3 hours
Too much conflict? Not enough? Either one can be a sign of trouble. High functioning executives welcome conflict and handle it well. Learn where we tend to get stuck and figure out how to work together to serve the needs of the membership.
9 hours
Challenging racism in the workplace and the union will benefit everyone.
In this workshop, you will:
• deepen your understanding of racism;
• explore the history of racism and colonialism in North America;
• explore how to be an ally for racial equality.
9 hours
Learn about the rights and responsibilities of both employers and unions under the Duty to Accommodate. In this workshop you will:
• explore case law, key concepts and the prohibited grounds of discrimination under human rights law;
• learn to make the case for accommodating workers and how to help union representatives and employers come up with appropriate accommodations for members;
• Look at how we can break down stereotypes and stigma to support the accommodation process for those who need it.
9 hours
This course serves as an introduction into the world of health and safety and explores different basic concepts such as:
• Identification of hazards;
• Hierarchy of controls;
• The basic role of health and safety committees;
• Basics on the right to refuse.

NOTE: See more Health and Safety courses in the Health and Safety Learning Series.
3 hours
Health & Safety Learning Series
Learn how to identify root causes of workplace incidents, injuries, and diseases, common routes of entry of toxic substances, and your role in the investigation process.
3 hours
Health & Safety Learning Series
Championing equality in the workplace and the union is a vital role of health and safety activists. But what does it really mean to act as a good ally? In this workshop, we will explore what oppression looks like in a health and safety context, and look at ways to reduce personal bias, challenge oppression, and act in solidarity with members from marginalized and equity-seeking groups.
3 hours
Health & Safety Learning Series
This module looks at the musculoskeletal injuries in the workplace, such as strains or carpal tunnel syndrome, the risk factors, and the employers’ obligations to prevent these types of injuries.
3 hours
Health & Safety Learning Series
In this module, you will learn techniques for identifying hazards, such as body maps, surveys and inspections. You will also develop a methodology for dealing with the hazards you find.
3 hours
Health & Safety Learning Series
This module covers the basic origins of health and safety law, how to find, read and interpret relevant section of law and highlights some of the more important aspects of the specific health and safety law that applies to you.
3 hours
Health & Safety Learning Series
This module explores the structure, role and function of health and safety committees, their strengths and limitations, and how they can best work within the legislative framework, and within our union.
3 hours
Health & Safety Learning Series
Health and safety standards are starkly different around the world. Trade deals signed by our government not only keep workers in other countries down, but can also hurt Canadian workers. This module examines a few of the socioeconomic and political realities of the global workforce to illustrate how poor health and safety laws around the world make it harder for us to bring positive change to workers in Canada.
3 hours
Health & Safety Learning Series
New forms of work, job insecurity, work intensification, high demands, violence and a resulting poor work-life balance are resulting in psychosocial and mental health problems in CUPE workplaces. This module focuses on the workplace as the cause of mental health issues, and not the individual. Discuss strategies and actions that actually help make workplaces psychologically healthier and safer.
3 hours
Health & Safety Learning Series
This module examines the risk factors that lead to violence in the workplace, and the employer’s obligations to prevent workers from being exposed to and injured by violence while at work. We examine relevant health and safety law, and start to develop strategies to make our workplaces safer.
3 hours
Health & Safety Learning Series
This module looks at the impact of the physical and social work environment on women’s health, and ways to influence research, policy and practice to reduce the health disparities related to gender.
1 week
This course provides leaders and activists with the opportunity to develop the skills and perspectives we need to build a stronger, more inclusive union.

Employers use racism, sexism, homophobia, transphobia, and discrimination against people with disabilities to divide us as workers. We’ll focus on the role the union can and does play in advancing equality and challenging employers.

This course is not about the Human Rights Code
9 hours
What does a CUPE steward do? If you are a new steward and want to learn how to help CUPE members solve workplace problems, this introductory workshop is for you!
In this workshop, you will learn:
• investigating workplace problems;
• filing a grievance;
• meeting with management;
• dealing with workplace complaints.

NOTE: See more Stewarding courses under the Steward Learning Series.
9 hours
Unions have led the charge for shorter work weeks, health and safety legislation, collective bargaining rights, benefit and pension programs, and much more. Now unions are under attack.
In this workshop, we will explore:
• the history of unions in Canada and key moments in CUPE’s 50 year history;
• why unions are under attack;
• who benefits when workers’ rights are weakened;
• what we can learn from our history to help us move forward and build our power at the bargaining table and in the political arena.
1 week
Unions have led the charge for shorter work weeks, health and safety legislation, collective bargaining rights, benefit and pension programs, and much more. Now unions are under attack.
In this workshop, we will explore:
• the history of unions in Canada and key moments in CUPE’s 50 year history;
• why unions are under attack;
• who benefits when workers’ rights are weakened;
• what we can learn from our history to help us move forward and build our power at the bargaining table and in the political arena.
1 week
How do we create a welcoming, inclusive, and discrimination-free environment for Indigenous members in the workplace and in the union?
In this workshop you will:
• identify the injustices that Indigenous people have faced and still face today;
• learn how Indigenous peoples have resisted injustice, including the Idle No More movement;
• analyze why oppression of Indigenous peoples continues today;
• strategize actions we can take as allies to support justice for Indigenous peoples.
3 hours
Local Executive Training
In this workshop, participants will explore:
- The value of conflict for effective groups
- How our beliefs about conflict shape how we respond
- The kinds of conflict executives struggle with
- Productive ways to resolve conflict on an executive
3 hours
Local Executive Training
This workshop focuse on the elements of the duty of fair representation, how it came to be, it's limits and how to properly represent members
1 day
Local Executive Training
This workshop is for all members in an elected position within the local union. Whether you are a trustee or a member of the executive, learning about the basics of the local union’s finances is a priority. In this workshop, you will learn about your duties within the finances of the union, budgeting and how to be transparent and accountable to members. 
1 day
Local Executive Training
Once secretary-treasurers and trustees complete the Financial Essentials 1-day workshop, they will spend Day 2 learning about bookkeeping and auditing.

Treasurers will learn how to use the CUPE electronic ledger, manage the local union's funds and accounts, and prepare reports to the membership and the trustees.

Trustees will learn how to properly perform an audit of the local union's books, accounts, properties, and assets. At the end of this workshop, Trustees will be able to make recommendations to the local union to improve the local union's financial health.
LAPTOP REQUIRED-if possible.
3 hours
Local Executive Training
Championing human rights in the workplace and the union is a vital role of local union leaders. But what does it really mean to act as a good ally? In this workshop, we will explore ways to reduce personal bias, challenge oppression, and act in solidarity with members from marginalized and equity-seeking groups.
9 hours
Local Executive Training
Learn about CUPE structure and about the values and principles of the labour movement. Understand the roles and responsibilities of elected officers, the bylaws and constitution that structure our organization. Leave knowing how to make your voice heard at a union meeting and how to participate in the decisions of your union.
9 hours
Local Executive Training
Who am I as a leader? Who are we as a local union? How do we fit into the broader movement? Learn how to use the power of your elected position to build power in the union, create space for more members to get involved, and strengthen solidarity in the labour movement and in our communities.
3 hours
Local Executive Training
In this workshop, executive teams explore power and responsibility that comes with it, how we work in teams and how to balance our leadership styles to engage the membership and work effectively across diversity.
9 hours
Local Executive Training
This workshop is about following rules of order when chairing union meetings. Learn about the role of the chair and the different elements (motions, amendments, points of order, etc.). Get a change to put the learning into practice.
1 hour
Local Executive Training
The Servicing Representative may offer the session to a Local executive who:
• has taken the 9- hour parliamentary procedure workshop, to help refresh and practice chairing skills.
• has not taken the full workshop and needs a primer.
9 hours
Local Executive Training
Recording Secretaries play a vital role in keeping local unions strong.
Learn how to:
• take clear and accurate meeting minutes;
• organize files;
• process and write correspondence;
• Communicate effectively with members.
6 hours
Local Executive Training
Locals work with staff to put together a strategic planning session. Strategic planning is a collaborative way to set achievable and measurable goals for your local. It will help you determine what will be implemented over a matter of weeks and years so your local can evolve and grow to serve your membership better. It is also a way to build capacity and activism within your local. This is not an off the shelf workshop. Each situation is different and requires a tailor made approach.
9 hours
Pensions are our deferred wages. That’s what makes them a union issue – whether you’re trying to get a workplace pension for your members or are trying to protect the one you have.
In this workshop, you’ll learn about:
• Government pensions – the Canada Pension Plan, the Old Age Security Program and the Guaranteed Income Supplement;
• The different kinds of workplace plans and why some are better than others;
• The attacks on workers’ pensions – and how we can fight back as union members.
1 week
Pensions are our deferred wages. That’s what makes them a union issue – whether you’re trying to get a workplace pension for your members or are trying to protect the one you have.
In this workshop, you’ll learn about:
• Government pensions – the Canada Pension Plan, the Old Age Security Program and the Guaranteed Income Supplement;
• The different kinds of workplace plans and why some are better than others;
• The attacks on workers’ pensions – and how we can fight back as union members.
9 hours
This workshop prepares participants to lobby local, municipal, school board, provincial or federal level politicians. By registering for the workshop, participants commit to participate in a lobby that will be arranged with CUPE in the weeks or months that follow. Locals are encouraged to send a mix of newer activists along with more seasoned members to participate. The workshop can be for mixed group of sectors, focussing on different issues, or for building lobby skills around a single issue, campaign or sector.

NOTE: This workshop is well-suited to inviting allies from community groups and other unions to learn and prepare to lobby along with CUPE members.
9 hours
This workshop will help you gain the confidence you need to speak up at a meeting or public event. Take the opportunity, in a supportive environment to practice speaking on various issues and resolutions. Learn ways to deal with nervousness, and how to prepare and present.
9 hours
How do we recognize harassment? What are the impacts of harassment and what can the union do about it?
This workshop will help you understand:
• what harassment is;
• how to handle complaints;
• how to use contract language, education, and workplace policy to prevent harassment.
3 hours
Steward Learning Series
Championing human rights in the workplace and the union is an important role for stewards. What does it really mean to be a good ally?
3 hours
Steward Learning Series
Good grievance handling means keeping well organized files. Learn how to research a case thoroughly, how to separate facts from opinions, and tips for taking good notes.
3 hours
Steward Learning Series
What is homophobia and transphobia, and how do they play out in our workplaces, locals, and communities? Learn how a steward can challenge this kind of discrimination, and represent members that experience homophobia in the workplace.
3 hours
Steward Learning Series
Knowing how to handle conflict well will improve your relationships with members and the employer. Learn about the different responses to conflict and practise communication skills that will help in situations of conflict.
3 hours
Steward Learning Series
Explore how your local can demonstrate solidarity with Indigenous members. Stewards discuss strategies for making your locals more inclusive to Indigenous members.
3 hours
Steward Learning Series
Learn the legal framework for the duty to accommodate, what a good accommodation process and plan look like, and what to do if the employer is not willing to provide reasonable accommodation.
3 hours
Steward Learning Series
How do you know if gender inequality is happening in your workplace? Learn about gender inequality and ideas for how stewards can challenge sexism in the workplace.
3 hours
Steward Learning Series
Learn how to recognize harassment, educate the members about harassment, and represent members who are involved in harassment complaints.
3 hours
Steward Learning Series
There are workers with disabilities in every workplace. Learn about different kinds of disabilities and what you can do as stewards to create accessible workplaces.
3 hours
Steward Learning Series
How will greening our workplaces impact workers? What does a green workplace look like? What action can we take to address environmental issues? Explore answers to these questions and more, from a steward’s perspective.
3 hours
Steward Learning Series
Learn about key legal concepts and terms, the role of the stewards during the employer’s investigation, when discipline is given, and during grievance meetings, and how to develop effective arguments.
3 hours
Steward Learning Series
In this module stewards teach each other “best practices” and share strategies for handling difficult grievances.
3 hours
Steward Learning Series
This module is an opportunity for stewards to learn more about current issues.
3 hours
Steward Learning Series
Learn about the role of literacy in a steward’s job and within the union, literacy resources within CUPE and the community, and what you can do to support members around literacy at work.
3 hours
Steward Learning Series
In this module, stewards practice coaching members who are in conflict with other members, and work with a four-step approach to basic mediation techniques.
3 hours
Steward Learning Series
Stewards can play a key role when the union needs to mobilize its members. Learn basic mobilization theory and practice new skills by working with current CUPE campaigns.
3 hours
Steward Learning Series
Why do I have to take notes? What kind of notes should I take? Are my notes private? This module answers important questions like these, and provides practice time to work on note taking skills.
3 hours
Steward Learning Series
The union wins most grievances without going to arbitration. In this module, stewards discuss the pros and cons of going to arbitration, and develop strategies and skills to settle grievances.
3 hours
Steward Learning Series
Explore the steward’s role in supporting and representing members around mental health and mental illness. Learn what to do about stigma, and how to approach a conversation with a member about a possible mental health issue.
3 hours
Steward Learning Series
Although most grievances get settled, some go to arbitration. Learn about the arbitration process, terms, mediated settlements, and the role of the steward before and during arbitration.
3 hours
Steward Learning Series
Learn about the different steps in the bargaining process, the responsibilities of different activists throughout bargaining, and the role that stewards play during bargaining.
3 hours
Steward Learning Series
Stewards need to work with health and safety activists to ensure the workplace is healthy and safe for members. Learn about health and safety rights, and how stewards can support this important area of union work.
3 hours
Steward Learning Series
Learn about where stewards get their authority in the workplace, the duty of fair representation, and other labour laws that cover the workplace.
9 hours
Facebook, Twitter, YouTube… How can they benefit my local? How are groups using social media for activism? How can I deal with people’s resistance? What are the guidelines for using social media? Explore questions like these and get lots of hands-on practice in CUPE’s Social Media workshop.
14 hours
This workshop examines the biggest threat to CUPE jobs and public services.
Find out how to:
• spot the early warning sign of privatization;
• respond to privatization and contracting-out threats;
• build a campaign to fight privatization in your local.
6 hours
In today’s world, we’re all connected across borders. Global, international trade and investment agreements consolidate global corporate power. We need to consolidate global workers’ struggles to build union power. CUPE's solidarity must expand beyond our borders if we are serious about achieving equality and justice for all workers.
In this workshop, participants will:
• explore the root causes of global inequality, austerity, and privatization
• identify where we have power‎ to act
• strategize about solidarity actions
6 hours
This workshop will help you build union solidarity in locals where some members of the union supervise other members. It provides tips on how unionized supervisors can carry out their duties and discusses how locals can ensure that tensions between supervisors and those supervised don’t get in the way of the local union’s activities.
6 hours
Schoolboard, municipal, provincial or federal election coming up? The outcome of elections affects workers, public services and equality rights.
o
This workshop provides a chance to explore current electoin issues with others, how to get involveda nd to support others to have an impact on the outcome of an election.
2 hours
Aimed at new members, this 2-hour workshop will provide you with information about: how the union works, what your collective agreement says and what to do if you have problems at work.
9 hours
Learn about women’s oppression, politics and social change – all from a woman’s perspective. Explore the barriers, challenges and opportunities for women in the union. Discover your own personal leadership style and develop a plan for your personal next step.

NOTE: This workshop is open to members who identify as women.


9 hours
Feel more comfortable “speaking up” in different situations – speeches, meetings, and one-on-one communication.
In this workshop, you will:
• know what makes a speech or presentation effective;
• learn and practice tips for dealing with nervousness;
• prepare an outline for a speech or presentation;
• gain experience speaking in front of a supportive group.

NOTE: This workshop is open to members who identify as women.

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