Please note that this page is from our archives. There may be more up-to-date content about this topic on our website. Use our search engine to find out.
In 2021, CCAS commissioned a workload report. They wanted to better understand how workers were dealing with increasingly complex cases because they knew that something was wrong. The report concluded that the agency was woefully understaffed – and that this short staffing was directly affecting the amount of time workers could dedicate to children, youth, and families.
In response, CCAS did absolutely nothing.
They didn’t address the issues that have been forcing child protection workers and support staff to leave the agency for years. And they didn’t hire more frontline workers to ease the burden.
The result is that workers are crying at their desks. They’re suffering panic attacks. They’re working all night, not sleeping, and heading out to meet families.
Workers are suffering. And when workers suffer, the families they support suffer too. They deserve better.