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CUPE is committed to creating a union which is inclusive, welcoming, and free from harassment, discrimination and all types of bullying and intimidation.

The new CUPE Code of Conduct sets out standards of behaviour for participants at national convention, national conferences, schools and meetings, organized by CUPE National. Complaints of inappropriate behavior at National events are handled by CUPE ombudspersons.

We are looking for members and staff who have demonstrated a commitment to union principles, have experience in the union and an understanding of equality issues, and are willing to dedicate time to work as an ombudsperson at CUPE National events.

Our goal is to have a pool of trained ombudspersons, that reflect the diversity of our membership, available to work at CUPE National events in every region. If you are interested, and meet the criteria listed in the application form, we encourage you to  apply.

What do Ombudspersons do?

CUPE Ombudspersons attend CUPE events and try to resolve any complaints about behaviour that is inconsistent with CUPE’s Equality Statement or Code of Conduct.

What skills and abilities do I need?

Some of the qualities we are seeking include:

  • a strong commitment to union values of solidarity, equality, democracy, integrity, and respect and social justice;
  • familiarity with the equality rights and obligations outlined in the CUPE National Constitution, the Equality Statement, and applicable human rights legislation;
  • a thorough understanding of equality issues and the impact of harassment;
  • a good reputation among peers;
  • some experience with conflict resolution techniques;
  • good listening skills;
  • commitment to maintain confidentiality as an ombudsperson;
  • an understanding of power dynamics in groups;
  • the capacity to be non-judgmental;
  • the ability to deal with stressful situations and difficult behaviors;
  • dedication to creating a union which is inclusive, welcoming, and free from harassment, discrimination and all types of bullying and intimidation.


How do I apply?

Fill out the form. A Committee of the Ombudsperson Coordinator and the Managing Director of Union Development, in consultation with Regional Director, will review the applications and select applicants for follow-up interviews, based on the selection criteria. After the interview, successful applicants will be scheduled to receive the two day ombudsperson training.

Thank you for considering taking on this important role in CUPE.