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While the Canadian Union of Public Employees (CUPE) applauds the decision to save the call centre in Rimouski, Quebec, it continues to condemn the decision to close the region’s only customer service centre for businesses. Quebec’s Natural Resources Minister Nathalie Normandeau confirmed that the jobs in question will be cut, while speaking at the National Assembly on Wednesday.

We may have managed to avoid the worst, but the issues we brought up on Monday have yet to be resolved,” stated union representative Yanick Proulx.

The Minister revealed that although she had managed to stop Hydro-Quebec from closing 14 regional call centres, six of them will end up being sacrificed after all. Rimouski is just one of the places targeted on the original cutback list.

While the Minister’s efforts are commendable, local businesses still need customer service close by. We refuse to stand by and watch as employees are laid off; it’s not only devastating for the families, it will also hurt the local economy,” insisted Yanick Proulx.

CUPE is therefore reiterating its plea to the Minister to spare Rimouski’s commercial customer service centre and its jobs.