February 18 - 19, 2026
Please note: this workshop is taking place in the 2-storey building on the south end of the parking lot.
English
Classroom
CUPE/SCFP
SLS-Conflict skills for stewards; Mediating member to member conflict; Handling discipline and discharge and Grievance Handling
SLS - Conflict skills for stewards
Pre-requisites: Introduction to Stewarding
Feb 18, 2026 (9:00am-12:00pm (Eastern))Unresolved workplace conflict is stressful and weakens the union. Learn about the sources of workplace conflict and how to choose a response that fits the situation. Practice conflict communication skills that will help you resolve conflict at work and in the union.
SLS - Mediating member-to-member conflict
Pre-requisites: Introduction to Stewarding
Feb 18, 2026 (1:00pm-4:00pm (Eastern))Practice coaching members who are in conflict with other members, and work with a four-step approach to basic mediation.
SLS - Handling discipline and discharge
Pre-requisites: Introduction to Stewarding
Feb 19, 2026 (9:00am-12:00pm (Eastern))Learn about key legal concepts and terms, and the role of stewards during an employer’s investigation, when discipline is given, and during grievance meetings. NOTE: Please bring your collective agreement and Steward Handbook to the workshop.
Pre-requisites: Introduction to Stewarding
Feb 19, 2026 (1:00pm-4:00pm (Eastern))Share tips and successful practices with other stewards, and learn strategies for handling difficult grievances. NOTE: Please bring your collective agreement and Steward Handbook to the workshop.
Feb 4, 2026
CUPE Ottawa Area Office
1378 Triole Street
Ottawa, Ontario
(map)
25
There is significant demand for our workshops. If you need to cancel your registration, please email Liane Cecchetto, lcecchetto@cupe.ca, 944 Barrydowne Rd, unit 2, SUDBURY, Ontario P3A 3V3 as soon as possible.
Thanks for your interest in CUPE’s Union Education Program and for your ongoing leadership in our union!
In response to the health concerns of our members and staff, CUPE has implemented a Scent-Free Policy at all of our workshops. Scented products such as hair spray, perfume and deodorant can trigger reactions such as respiratory distress and headaches. Facilitators and participants are asked to refrain from using scented products while attending our workshops and meetings. Thank you for your cooperation.
Liane Cecchetto
lcecchetto@cupe.ca