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January 27 - 28, 2026

French

Classroom

CUPE/SCFP

Conflict skills for Stewards, Mediating member to member conflict, Handling Discipline and Discharge and Grievance Handling

SLS - Conflict skills for stewards

Pre-requisites: Introduction to Stewarding

Jan 27, 2026 (9:00am-12:00pm (Eastern))

Unresolved workplace conflict is stressful and weakens the union. Learn about the sources of workplace conflict and how to choose a response that fits the situation. Practice conflict communication skills that will help you resolve conflict at work and in the union.

SLS - Mediating member-to-member conflict

Pre-requisites: Introduction to Stewarding

Jan 27, 2026 (1:00pm-4:00pm (Eastern))

Practice coaching members who are in conflict with other members, and work with a four-step approach to basic mediation.

SLS - Handling discipline and discharge

Pre-requisites: Introduction to Stewarding

Jan 28, 2026 (9:00am-12:00pm (Eastern))

Learn about key legal concepts and terms, and the role of stewards during an employer’s investigation, when discipline is given, and during grievance meetings. NOTE: Please bring your collective agreement and Steward Handbook to the workshop.

SLS - Grievance handling

Pre-requisites: Introduction to Stewarding

Jan 28, 2026 (1:00pm-4:00pm (Eastern))

Share tips and successful practices with other stewards, and learn strategies for handling difficult grievances. NOTE: Please bring your collective agreement and Steward Handbook to the workshop.

Jan 13, 2026

CUPE Cornwall Area Office
231 McConnell Avenue
Cornwall, Ontario
(map)

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There is significant demand for our workshops. If you need to cancel your registration, please email Liane Cecchetto, lcecchetto@cupe.ca, 944 Barrydowne Rd, unit 2, SUDBURY, Ontario P3A 3V3 as soon as possible.

Thanks for your interest in CUPE’s Union Education Program and for your ongoing leadership in our union!

In response to the health concerns of our members and staff, CUPE has implemented a Scent-Free Policy at all of our workshops. Scented products such as hair spray, perfume and deodorant can trigger reactions such as respiratory distress and headaches. Facilitators and participants are asked to refrain from using scented products while attending our workshops and meetings. Thank you for your cooperation.

Liane Cecchetto
lcecchetto@cupe.ca

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