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February 7 - 8, 2020



Grievance Handling, Duty of Fair Representation, Representing Members in Front of Management, What Stewards Need to Know About Arbitration

SLS - Grievance handling
Feb 7, 2020 (9:00am-12:00pm) (25 spaces available)

Share tips and successful practices with other stewards, and learn strategies for handling difficult grievances. NOTE: Please bring your collective agreement and Steward Handbook to the workshop.

SLS - Duty of fair representation
Feb 7, 2020 (1:00pm-4:00pm) (25 spaces available)

Learn about where stewards get their authority in the workplace, the duty of fair representation, and other labour laws that cover the workplace. NOTE: Please bring your Steward Handbook to the workshop.

SLS - Representing members in front of management
Feb 8, 2020 (9:00am-12:00pm) (25 spaces available)

This module equips stewards to be proactive when meeting with management. Learn tips for effective meetings, and build confidence by practicing meeting situations.

SLS - What stewards need to know about arbitration
Feb 8, 2020 (1:00pm-4:00pm) (25 spaces available)

Although most grievances get settled, some go to arbitration. Learn about the arbitration process, terms, mediated settlements, and the role of the steward before and during arbitration. NOTE: Please bring your collective agreement to the workshop.

CUPE Local 12
336 King Street West
Chatham, Ontario

Please note - modules may be delivered in an order different from what is posted.

Please note that this workshop may be cancelled due to low registration or other reasons.

Send your cancellation request in writing with your local number, address and telephone number by the registration deadline to: Collette Calvelli,, 80 Commerce Valley Drive East, MARKHAM, Ontario L3T 0B2

In response to the health concerns of our members and staff, CUPE has implemented a Scent-Free Policy at all of our workshops. Scented products such as hair spray, perfume and deodorant can trigger reactions such as respiratory distress and headaches. Facilitators and participants are asked to refrain from using scented products while attending our workshops and meetings. Thank you for your cooperation.

Collette Calvelli

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