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February 6 - 7, 2020



- Conflict Skills for Stewards
- Handling Discipline and Discharge
- Representing Members in Front of Management
- Understanding Mental Health
**ALL Participants must have completed pre-requisite Introduction to Stewarding course.**

SLS - Conflict skills for stewards
February 6 (9:00am) - 7, 2020 (4:00pm)

Unresolved workplace conflict is stressful and weakens the union. Learn about the sources of workplace conflict and how to choose a response that fits the situation. Practice conflict communication skills that will help you resolve conflict at work and in the union.

SLS - Handling discipline and discharge
February 6 (9:00am) - 7, 2020 (4:00pm)

Learn about key legal concepts and terms, and the role of stewards during an employer’s investigation, when discipline is given, and during grievance meetings. NOTE: Please bring your collective agreement and Steward Handbook to the workshop.

SLS - Representing members in front of management
February 6 (9:00am) - 7, 2020 (4:00pm)

This module equips stewards to be proactive when meeting with management. Learn tips for effective meetings, and build confidence by practicing meeting situations.

SLS - Understanding mental health
February 6 (9:00am) - 7, 2020 (4:00pm)

Explore the steward’s role in supporting and representing members dealing with mental health issues. Learn how to challenge stigma, and how to approach a conversation with a member about a possible mental health issue.

Jan 22, 2020

CUPE BC Regional Office
6222 Willingdon Avenue Mountainview Boardroom
Burnaby, British Columbia



$35 Registration Fee includes refreshments and lunch.

Your registration is not final until payment is received. If payment is not received within 7 days, your seat will be released.
Please make cheques payable to: CUPE Local 387
Mail payment to: CUPE Local 387

Please note that this workshop may be cancelled due to low registration or other reasons.

Send your cancellation request in writing with your local number, address and telephone number by the registration deadline to: Lisa Kvam

In response to the health concerns of our members and staff, CUPE has implemented a Scent-Free Policy at all of our workshops. Scented products such as hair spray, perfume and deodorant can trigger reactions such as respiratory distress and headaches. Facilitators and participants are asked to refrain from using scented products while attending our workshops and meetings. Thank you for your cooperation.

Lisa Kvam

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