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Accenture, well known for the high-priced havoc it caused with Ontarios social assistance system, is running into trouble in British Columbia. B.C. Hydro recently contracted out billing to the corporation, including a new automated customer service line. However, B.C. Hydro soon found itself scrambling to fix a very big hole in the new system. The system let anyone access payment and account information for any customer, using only that persons phone number.