Backgrounder: Workload and overwork in Ontario social services
Overwork may best be defined as too many duties and responsibilities for one worker, with too few hours in the day to complete all required tasks. It can lead to feeling overwhelmed, like you’ve lost control of your life. The severe and persistent underfunding of social services in Ontario is a primary cause of overwork. Underfunding has resulted in restructuring, mergers and amalgamations, program closures, staff layoffs, an increased pace of work, and the marketization of social services through the increased use of direct funding, all of which contribute to overwork and burnout.