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The impacts of AI systems and other digital technologies depend on how they are used. These technologies have the potential to improve workers’ lives. When controlled by people, AI systems could help workers deliver quality public services. Left unchecked, AI and other digital innovations can have...

Artificial intelligence systems are spreading rapidly and are already in many CUPE workplaces. These systems will affect every sector in our union. This guide explains how AI works and looks at how to defend our members’ jobs and rights, and the services they provide.