Workshop Catalog

Conflict is a natural part of our lives. Learning to handle it well improves relationships with other members, co-workers and the employer.
In this workshop, you will:
• deepen your understanding of conflict;
• strengthen your communication skills;
• practice responding to conflict.

Conflict is a part of our lives – at work, in the union, and at home. In this workshop we’ll build our conflict skills by looking at:
• How our beliefs about conflict and our conflict style affect what happens in a conflict.
• Sources of conflict in the union and at work.
• Conflict dynamics, cultural differences and power
• Choosing the best response in a conflict.
• Conflict communication skills and difficult conversations