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December 11 - 12, 2019 | Pembroke Legion, Pembroke, Ontario | English | $20 (Affiliate) | $40 (Non-affiliate)
Participants will explore detailed examples of benefit calculations and parameters affecting the final numbers. The structure of the Workplace Safety and Insurance Board (WSIB) and appeal system are described in relation to the New Service Delivery Module and the roles of each WSIB position. The adjudication process is described and participants follow the flow of a claim through the process. Problem resolution and the process for an appeal are presented.

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