Mar 24, 2018
Please ensure you select both modules when registering.
English
CUPE/SCFP
Steward Learning Series
SLS - Conflict Resolution Skills for Stewards
Mar 24, 2018 (9:00am-12:00pm) (25 spaces available)
Knowing how to handle conflict well will improve your relationships with members and the employer. Learn about the different responses to conflict and practise communication skills that will help in situations of conflict.
SLS - Mediating Member-to-Member Conflict
Mar 24, 2018 (1:00pm-4:00pm) (25 spaces available)
In this module, stewards practice coaching members who are in conflict with other members, and work with a four-step approach to basic mediation techniques.
1911 Finch Avenue West Suite 3
North York, Ontario
(map)
Please note that this workshop may be cancelled due to low registration or other reasons.
Send your cancellation request in writing with your local number, address and telephone number by the registration deadline to CCalvelli@cupe.ca
In response to the health concerns of our members and staff, CUPE has implemented a Scent-Free Policy at all of our workshops. Scented products such as hair spray, perfume and deodorant can trigger reactions such as respiratory distress and headaches. Facilitators and participants are asked to refrain from using scented products while attending our workshops and meetings. Thank you for your cooperation.
Collette Calvelli
ccalvelli@cupe.ca